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Terms of Service

TAX-411 ("we," "our," or "us") provides professional tax preparation, accounting, bookkeeping, and IRS representation services. By using our services, you ("Client," "you," or "your") agree to the terms and conditions outlined in this Terms of Service Disclaimer.

Please read this document carefully before engaging with our firm.

1. Scope of Services

TAX-411 offers the following professional services:

  • Individual and business tax preparation

  • Bookkeeping and accounting

  • IRS audit representation and resolution

  • Payroll and sales tax filings

  • Business entity formation and compliance

  • Tax planning and consulting

All services will be provided based on the information and documentation you supply. We are not responsible for inaccuracies resulting from incomplete, false, or omitted information.

2. Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information

  • Respond to our requests for documentation or clarification

  • Review all documents before signing or filing

  • Maintain copies of your tax and financial records for your own files

  • Notify us immediately of any IRS or state notices received

Failure to meet these responsibilities may delay services or impact outcomes.

3. No Guarantees

While we strive to maximize tax savings and ensure full compliance, we do not guarantee any specific results, such as refunds, audit outcomes, or IRS decisions. All tax situations are unique and subject to changing laws and regulations.

TAX-411 is not liable for penalties, interest, or additional taxes resulting from incorrect or incomplete information provided by the client.

4. Representation Limitations

Unless a formal IRS Power of Attorney (Form 2848) is signed, our role is limited to preparing and filing your returns or providing general advisory services. Representation before the IRS or other agencies requires additional engagement and documentation.

5. Confidentiality & Data Security

We maintain strict confidentiality and use secure systems to handle your personal and financial data. Please refer to our [Privacy Policy] for more information. However, we cannot guarantee 100% protection against cyber threats.

6. Payment & Fees

Fees for our services will be clearly outlined before work begins. A deposit may be required upfront. Full payment is due upon completion of services unless otherwise agreed in writing.

Non-payment or late payment may result in delayed filings or withheld documents.

7. Cancellations & Refunds

If you choose to cancel services after work has begun, you may be billed for services rendered up to that point. Completed tax returns and accounting work are non-refundable.

8. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website or made available in writing. Continued use of our services constitutes acceptance of any changes.

9. Governing Law

These Terms shall be governed by the laws of the State of California without regard to its conflict of law provisions.

10. Contact Information

If you have any questions regarding these Terms, please contact us:

TAX-411
11455 Paramount Blvd. Ste A Downey, CA 90241
(562) 869-4000

accounting@tax-411.com
www.tax-

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